Horus kitchen tap Victoria 19141 chrome

Warranty and Service

A 30-day return policy applies to your order.
When you order from us, you can be sure that you are ordering a premium-quality product. We apply a special warranty plan on our products, which are covered for a minimum of two years. The manufacturer's warranty may apply in addition to the statutory warranty, increasing the total warranty to up to ten years. If your product comes with a manufacturer's warranty, you will find the details in the user's manual.

Our guarantee:

A warranty period of at least 2 years
The warranty is effective from the date of delivery
You are entitled to free repairs or to a new product
The cost of shipping will be charged to the supplier and the return shipping costs will be at our expense.

The warranty does not apply to:

Damage due to improper use
Parts affected by wear and tear
Defects or faults that are already known at the time of purchase. If this occurs, please contact our customer service team immediately.